Terms of Service

1. Legal Entity

Ovren is operated as a software product. For legal correspondence and data-related enquiries, please contact us at legal@ovren.ai. Full legal entity details including registered address and company number will be published here once incorporation is complete. For GDPR purposes, we act as the data controller in respect of your personal data — see our Privacy Policy for details.

2. Description of Service

Ovren provides an AI-powered software development platform that allows users to connect GitHub repositories, assign work to autonomous AI developers, receive AI-generated code updates (delivered as pull requests or branches), and review structured execution reports. The Service is provided on a credit-based subscription model.

The Service is a professional tool intended for use by software developers, engineers, product teams, and technical organisations. It is not intended as a substitute for professional engineering judgement, code review, security auditing, or compliance assessment.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to generate, distribute, or facilitate malicious code, malware, exploits, spyware, ransomware, or any software intended to harm systems or users.
• Submit repositories or task descriptions that contain content that is unlawful, infringing, defamatory, obscene, or discriminatory.
• Attempt to reverse engineer, disassemble, decompile, or extract the source code of the platform or its AI models.
• Use the Service in a way that places unreasonable load on our infrastructure, circumvents rate limits, or interferes with other users’ access.
• Resell, sublicense, or white-label the Service without prior written consent.
• Use automated scripts, bots, or agents to interact with the Service in ways not sanctioned by the API documentation.
• Provide false or misleading information when registering an account.

We reserve the right to suspend or terminate accounts that violate these rules at our sole discretion, with or without prior notice, depending on the severity of the violation.

4. AI-Generated Outputs — Disclaimer

The Service generates code, diffs, patches, pull requests, execution reports, and recommendations using AI models. These outputs are probabilistic in nature and are provided as-is, without warranty. Specifically:

• AI outputs may contain bugs, security vulnerabilities, incomplete logic, outdated patterns, breaking changes, or incorrect assumptions.
• AI outputs do not constitute professional legal, security, financial, medical, or compliance advice.
• You are solely responsible for reviewing, testing, and validating all AI-generated outputs before applying them to any codebase, system, or production environment.
• You are responsible for ensuring that the content you submit and the outputs you apply comply with all applicable laws, regulations, licences, and third-party rights.
• We do not guarantee that AI-generated code is free from intellectual property claims. You assume all risk related to the use of generated outputs.

5. Intellectual Property

Your content: You retain all ownership rights to your source code, repository content, and any other materials you connect or upload to the Service. By using the Service you grant Ovren a limited, non-exclusive, royalty-free licence to access, process, and analyse your content solely to provide the Service.

AI-generated outputs: To the extent permitted by applicable law, AI-generated code and content delivered to you through the Service is assigned to you. We make no claim of ownership over outputs generated from your repositories. However, we make no warranty of originality or non-infringement.

Platform: All rights in the Ovren platform, brand, trademarks, UI, and underlying technology remain exclusively with Ovren.

6. Billing, Credits & Refunds

Access to certain features of the Service requires purchasing a subscription plan or credit pack. All prices are displayed in USD and are exclusive of applicable taxes unless stated otherwise.

• Free plan: Includes 5 credits at no charge. No payment method required.
• Pro plan: $20 one-time purchase includes 50 credits. Additional credit packs can be purchased at any time.
• Credit consumption: Credits are deducted per task execution based on complexity (typically 1–3 credits per task). Tasks that fail due to a platform error will receive a credit refund. Tasks that fail due to invalid input or unsupported code patterns may not be refunded.
• Refunds: Credit purchases are generally non-refundable except where required by applicable law, or where a platform error caused credits to be incorrectly deducted. To request a refund, contact support@ovren.ai within 14 days of the charge.
• Payment processing: Payments are processed by Stripe. We do not store your card details. By making a purchase you agree to Stripe’s terms.
• VAT / taxes: Where applicable, VAT or sales tax will be calculated and shown at checkout. You are responsible for any taxes applicable to your jurisdiction.
• Price changes: We reserve the right to change pricing with at least 30 days’ notice. Existing purchased credits are not affected by price changes.

7. Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted, error-free availability. The Service is provided on an “as available” basis. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable. We are not liable for any loss caused by service downtime, degraded performance, or discontinuation.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Ovren is not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Service, including loss of data, revenue, profits, goodwill, or business opportunities.
• Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the greater of (a) the amount you paid to us in the 3 months preceding the claim, or (b) USD $50.
• You assume full responsibility for any code, configuration, or output applied to your systems. We are not responsible for production incidents, data loss, security breaches, or downtime caused by applying AI-generated outputs.

Some jurisdictions do not allow certain liability exclusions. In those jurisdictions, our liability is limited to the minimum extent permitted by law.

9. Account Termination

By you: You may close your account at any time by contacting support@ovren.ai. Unused credits at the time of termination are non-refundable unless required by law.

By us: We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also terminate accounts with 30 days’ notice if we discontinue the Service.

Upon termination, your right to access the Service ceases. We will retain data for as long as required by law and in accordance with our Privacy Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your jurisdiction require otherwise.

11. Changes to These Terms

We may update these Terms from time to time. The version number and “Last updated” date at the top of this page will reflect any changes. Material changes will be communicated via in-app notice or email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, billing disputes, or account issues, contact us at legal@ovren.ai. For support queries, use support@ovren.ai.